421 lines
13 KiB
JavaScript
421 lines
13 KiB
JavaScript
// const aiService = require('./aiService'); // 二期规划：AI 服务暂时禁用
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const logs = require('../logProxy');
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/**
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* 智能聊天管理模块
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* 负责聊天内容生成、发送策略和效果监控
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*/
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class ChatManager {
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constructor() {
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this.chatHistory = new Map(); // 聊天历史记录
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this.chatStrategies = new Map(); // 聊天策略配置
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this.effectStats = new Map(); // 聊天效果统计
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this.initDefaultStrategies();
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}
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/**
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* 初始化默认聊天策略
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*/
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initDefaultStrategies() {
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// 初次打招呼策略
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this.chatStrategies.set('greeting', {
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name: '初次打招呼',
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description: '向HR发送初次打招呼消息',
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template: 'greeting',
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timing: 'immediate',
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retryCount: 1,
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retryInterval: 300000 // 5分钟
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});
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// 面试邀约策略
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this.chatStrategies.set('interview', {
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name: '面试邀约',
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description: '发送面试邀约消息',
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template: 'interview',
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timing: 'after_greeting',
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retryCount: 2,
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retryInterval: 600000 // 10分钟
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});
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// 跟进沟通策略
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this.chatStrategies.set('followup', {
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name: '跟进沟通',
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description: '跟进之前的沟通',
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template: 'followup',
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timing: 'after_interview',
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retryCount: 1,
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retryInterval: 86400000 // 24小时
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});
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}
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/**
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* 生成聊天内容
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* @param {string} sn_code - 设备SN码
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* @param {object} jobInfo - 岗位信息
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* @param {object} resumeInfo - 简历信息
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* @param {string} chatType - 聊天类型
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* @param {object} context - 聊天上下文
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* @returns {Promise<object>} 聊天内容
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*/
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async generateChatContent(sn_code, jobInfo, resumeInfo, chatType = 'greeting', context = {}) {
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console.log(`[聊天管理] 开始生成设备 ${sn_code} 的聊天内容，类型: ${chatType}`);
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// 获取聊天策略
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const strategy = this.chatStrategies.get(chatType);
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if (!strategy) {
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throw new Error(`未找到聊天类型 ${chatType} 的策略配置`);
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}
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// 二期规划：AI 生成聊天内容暂时禁用，使用默认模板
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// const chatContent = await aiService.generateChatContent(jobInfo, resumeInfo, chatType);
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// if (!chatContent.success) {
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// console.error(`[聊天管理] AI生成聊天内容失败:`, chatContent.error);
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// throw new Error(chatContent.error);
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// }
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console.log(`[聊天管理] AI生成已禁用（二期规划），使用默认聊天模板`);
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const chatContent = this.generateDefaultChatContent(jobInfo, resumeInfo, chatType);
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const result = {
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sn_code: sn_code,
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jobInfo: jobInfo,
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chatType: chatType,
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strategy: strategy,
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content: chatContent.content,
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context: context,
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timestamp: Date.now()
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};
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// 记录聊天历史
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this.recordChatHistory(sn_code, result);
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console.log(`[聊天管理] 聊天内容生成成功:`, result);
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return result;
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}
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/**
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* 发送聊天消息
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* @param {string} sn_code - 设备SN码
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* @param {object} mqttClient - MQTT客户端
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* @param {object} chatData - 聊天数据
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* @returns {Promise<object>} 发送结果
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*/
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async sendChatMessage(sn_code, mqttClient, chatData) {
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console.log(`[聊天管理] 开始发送聊天消息到设备 ${sn_code}`);
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// 构建发送指令
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const sendData = {
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platform: 'boss',
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action: 'send_chat_message',
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data: {
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jobId: chatData.jobInfo.jobId,
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companyId: chatData.jobInfo.companyId,
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message: chatData.content,
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chatType: chatData.chatType
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}
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};
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// 发送MQTT指令
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const response = await mqttClient.publishAndWait(sn_code, sendData);
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if (!response || response.code !== 200) {
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// 更新聊天状态
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this.updateChatStatus(sn_code, chatData, 'failed', response);
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console.error(`[聊天管理] 聊天消息发送失败:`, response);
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throw new Error(response?.message || '聊天消息发送失败');
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}
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// 更新聊天状态
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this.updateChatStatus(sn_code, chatData, 'sent', response);
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// 记录效果统计
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this.recordChatEffect(sn_code, chatData, 'sent');
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console.log(`[聊天管理] 聊天消息发送成功:`, response);
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return response;
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}
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/**
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* 生成面试邀约
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* @param {string} sn_code - 设备SN码
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* @param {object} jobInfo - 岗位信息
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* @param {object} chatHistory - 聊天历史
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* @returns {Promise<object>} 面试邀约内容
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*/
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async generateInterviewInvitation(sn_code, jobInfo, chatHistory) {
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console.log(`[聊天管理] 开始生成设备 ${sn_code} 的面试邀约`);
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console.log(`[聊天管理] AI生成已禁用（二期规划），使用默认模板`);
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// 二期规划：AI 生成面试邀约暂时禁用，使用默认模板
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// const invitation = await aiService.generateInterviewInvitation(jobInfo, chatHistory);
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// if (!invitation.success) {
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// console.error(`[聊天管理] AI生成面试邀约失败:`, invitation.error);
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// throw new Error(invitation.error);
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// }
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const invitation = this.generateDefaultInterviewInvitation(jobInfo);
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const result = {
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sn_code: sn_code,
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jobInfo: jobInfo,
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chatType: 'interview',
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content: invitation.content,
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timestamp: Date.now()
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};
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// 记录聊天历史
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this.recordChatHistory(sn_code, result);
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console.log(`[聊天管理] 面试邀约生成成功:`, result);
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return result;
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}
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/**
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* 记录聊天历史
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* @param {string} sn_code - 设备SN码
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* @param {object} chatData - 聊天数据
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*/
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recordChatHistory(sn_code, chatData) {
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if (!this.chatHistory.has(sn_code)) {
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this.chatHistory.set(sn_code, []);
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}
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const history = this.chatHistory.get(sn_code);
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history.push({
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...chatData,
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id: Date.now() + Math.random(),
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status: 'generated'
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});
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// 限制历史记录数量
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if (history.length > 100) {
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history.splice(0, history.length - 100);
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}
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}
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/**
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* 更新聊天状态
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* @param {string} sn_code - 设备SN码
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* @param {object} chatData - 聊天数据
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* @param {string} status - 新状态
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* @param {object} response - 响应数据
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*/
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updateChatStatus(sn_code, chatData, status, response = {}) {
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if (!this.chatHistory.has(sn_code)) {
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return;
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}
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const history = this.chatHistory.get(sn_code);
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const chatRecord = history.find(record =>
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record.timestamp === chatData.timestamp &&
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record.chatType === chatData.chatType
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);
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if (chatRecord) {
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chatRecord.status = status;
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chatRecord.response = response;
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}
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}
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/**
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* 记录聊天效果
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* @param {string} sn_code - 设备SN码
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* @param {object} chatData - 聊天数据
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* @param {string} action - 动作类型
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*/
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recordChatEffect(sn_code, chatData, action) {
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if (!this.effectStats.has(sn_code)) {
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this.effectStats.set(sn_code, {
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totalSent: 0,
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totalReplied: 0,
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totalInterview: 0,
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replyRate: 0,
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interviewRate: 0,
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lastUpdate: Date.now()
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});
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}
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const stats = this.effectStats.get(sn_code);
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if (action === 'sent') {
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stats.totalSent++;
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} else if (action === 'replied') {
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stats.totalReplied++;
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} else if (action === 'interview') {
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stats.totalInterview++;
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}
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// 计算比率
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if (stats.totalSent > 0) {
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stats.replyRate = (stats.totalReplied / stats.totalSent * 100).toFixed(2);
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stats.interviewRate = (stats.totalInterview / stats.totalSent * 100).toFixed(2);
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}
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stats.lastUpdate = Date.now();
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}
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/**
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* 获取聊天历史
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* @param {string} sn_code - 设备SN码
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* @param {object} filters - 过滤条件
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* @returns {Array} 聊天历史
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*/
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getChatHistory(sn_code, filters = {}) {
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if (!this.chatHistory.has(sn_code)) {
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return [];
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}
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let history = this.chatHistory.get(sn_code);
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// 应用过滤条件
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if (filters.chatType) {
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history = history.filter(record => record.chatType === filters.chatType);
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}
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if (filters.status) {
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history = history.filter(record => record.status === filters.status);
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}
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if (filters.startTime) {
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history = history.filter(record => record.timestamp >= filters.startTime);
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}
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if (filters.endTime) {
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history = history.filter(record => record.timestamp <= filters.endTime);
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}
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// 按时间倒序排列
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return history.sort((a, b) => b.timestamp - a.timestamp);
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}
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/**
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* 获取聊天效果统计
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* @param {string} sn_code - 设备SN码
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* @returns {object} 效果统计
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*/
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getChatEffectStats(sn_code) {
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if (!this.effectStats.has(sn_code)) {
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return {
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totalSent: 0,
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totalReplied: 0,
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totalInterview: 0,
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replyRate: 0,
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interviewRate: 0,
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lastUpdate: Date.now()
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};
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}
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return this.effectStats.get(sn_code);
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}
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/**
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* 设置聊天策略
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* @param {string} chatType - 聊天类型
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* @param {object} strategy - 策略配置
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*/
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setChatStrategy(chatType, strategy) {
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this.chatStrategies.set(chatType, {
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...this.chatStrategies.get(chatType),
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...strategy
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});
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console.log(`[聊天管理] 更新聊天策略 ${chatType}:`, strategy);
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}
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/**
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* 清理过期数据
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*/
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cleanup() {
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const now = Date.now();
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const expireTime = 30 * 24 * 3600000; // 30天
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// 清理过期的聊天历史
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for (const [sn_code, history] of this.chatHistory.entries()) {
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const filteredHistory = history.filter(record =>
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now - record.timestamp < expireTime
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);
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if (filteredHistory.length === 0) {
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this.chatHistory.delete(sn_code);
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} else {
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this.chatHistory.set(sn_code, filteredHistory);
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}
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}
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// 清理过期的效果统计
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for (const [sn_code, stats] of this.effectStats.entries()) {
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if (now - stats.lastUpdate > expireTime) {
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this.effectStats.delete(sn_code);
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}
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}
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console.log(`[聊天管理] 数据清理完成`);
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}
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/**
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* 生成默认聊天内容（替代 AI 生成）
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* @param {object} jobInfo - 岗位信息
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* @param {object} resumeInfo - 简历信息
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* @param {string} chatType - 聊天类型
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* @returns {object} 聊天内容
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*/
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generateDefaultChatContent(jobInfo, resumeInfo, chatType) {
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const templates = {
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greeting: '您好，我对这个岗位很感兴趣，希望能进一步了解。',
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interview: '感谢您的回复，我很期待与您进一步沟通。',
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followup: '您好，想了解一下这个岗位的最新进展。'
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};
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const content = templates[chatType] || templates.greeting;
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return {
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success: true,
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content: content,
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chatType: chatType
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};
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}
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/**
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* 生成默认面试邀约（替代 AI 生成）
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* @param {object} jobInfo - 岗位信息
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* @returns {object} 面试邀约内容
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*/
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generateDefaultInterviewInvitation(jobInfo) {
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return {
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success: true,
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content: '感谢您的邀请，我很期待与您面谈。请问方便的时间是什么时候？',
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jobTitle: jobInfo.jobTitle || '该岗位',
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companyName: jobInfo.companyName || '贵公司'
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};
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}
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/**
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* 获取聊天列表
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* @param {string} sn_code - 设备SN码
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* @param {object} mqttClient - MQTT客户端
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* @param {object} params - 参数
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* @returns {Promise<object>} 聊天列表
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*/
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async get_chat_list(sn_code, mqttClient, params = {}) {
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const { platform = 'boss', pageCount = 3 } = params;
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console.log(`[聊天管理] 开始获取设备 ${sn_code} 的聊天列表`);
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// 通过MQTT指令获取聊天列表
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const response = await mqttClient.publishAndWait(sn_code, {
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platform,
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action: "get_chat_list",
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data: { pageCount }
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});
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if (!response || response.code !== 200) {
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console.error(`[聊天管理] 获取聊天列表失败:`, response);
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throw new Error('获取聊天列表失败');
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}
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console.log(`[聊天管理] 成功获取聊天列表`);
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return response.data;
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}
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}
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module.exports = new ChatManager();
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